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This 3-day course combines the key concepts, principles, values, and challenges of the five ITIL® 4 management practices below: Service Desk Incident Management Problem Management Service Request Management Monitoring & Event Management It is intended to provid...

In today's world of rapid change, success requires firms to have both leadership and strategy. In this course, you will learn pragmatic and actionable steps towards developing leaders that embodies both. The Strategic Leader course aims to transform participants into...

The ITIL 4 Specialist: Plan, Implement and Control combined practice module is a 3-day course designed for IT professionals aiming to establish good cross-practice collaboration and effective service value streams. After completion of this course, these individuals w...

Generative AI is reshaping how organizations innovate, operate, and compete. This one-day executive-level course gives leaders and architects the clarity and tools they need to make smart, strategic decisions about GenAI adoption. Through real-world use cases, intera...

This AIOps Foundation course aims to cover the origins of AIOps including the history behind the term, patterns that preceded it and the technology context in which it has evolved. Learners will gain an understanding of the processes of combining big data analytics,...

This course is designed to teach database administrators advanced topics about Db2 for z/OS utilities with a combination of lecture materials and extensive lab exercises.

This course covers several ways machine learning can be included in data pipelines on Google Cloud depending on the level of customization required. For little to no customization, this course covers AutoML. For more tailored machine learning capabilities, this cours...

This three-day course equips you with the knowledge, skills, and abilities to design a VMware vSphere 8 virtual infrastructure. You follow a proven approach to design a virtualization solution that ensures availability, manageability, performance, recoverability, and...

The DevSecOps Practitioner course is intended as a follow-on to the DevSecOps Foundation course. The course builds on previous understanding to dive into the technical implementation. Each section highlights useful metrics as well as integrating new techniques into d...

This course will get you the skills you need to run and manage an IBM i related cloud and DevOps environment. You will be introduced to the world of DevOps, Ansible, IBM PowerVC, Terraform, IBM Cloud Automation Manager and CI/CD concepts as they relate to IBM i. Lear...