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This module equips candidates to act with clarity and confidence by aligning technology investments with business strategy and outcomes, in line with ITIL® guidance. It helps ensure that digital products and services deliver measurable value while embedding a culture...

This module equips candidates with guidance to transform the way organizations work by balancing governance, execution, and continual learning. Aligned with ITIL® guidance, it provides practical direction to help align people, processes, and technology, ensuring tran...

Secure AI solutions in the cloud by configuring AI workloads, applying cloud-native protections, and reinforcing security outcomes with identity controls. Learn how AI workloads authenticate, how trust boundaries are established, and how security posture and workload...

This course, focuses on building production-ready AI agents that go beyond simple prompts to deliver real business value. The course equips developers and advanced builders with the skills to design, integrate, test, and manage enterprise-grade agents using Microsoft...

In this course, learners focus on deploying and configuring contact center environments, including embedded and standalone modes, connecting data sources and third party Contact Center as a Service (CCaaS) solutions, and enabling Copilot and agent capabilities that e...

Microsoft Teams is a full collaboration platform and offers facilities for peer to peer collaboration as well as full team collaboration. This course will give guidance on how to use the tools for chat, file sharing, meetings and calls. The course will also give dire...

Maximize product success in DevOps environments. The DASA DevOps Product Owner Certification gives you the skills, mindset, and behaviors to integrate business and IT, manage backlogs effectively, and ensure customer needs are translated into high-value digital produ...

Master the integration of customer requirements into IT products and services. The DASA DevOps Specify and Verify Certification equips you with the skills, mindset, and behaviors to ensure customer needs are accurately understood and met by your team—while embedding...

This two-day instructor-led course is intended for business users who have been using Power BI and want to use DAX to create custom calculations in their data models. In this class, you will be introduced to using Data Analysis Expressions (DAX), which is the express...

The DASA Intelligent Continuous Security Certification teaches the skills, mindset, practices, and tools needed to utilize AI to reduce complexity, automate workflows, and enhance agility in threat detection and response for your entire lifecycle. Bridge current chal...