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This course provides general information on ITSM supporting applications, such as Configuration Management, Knowledge Management, ITSM Professional applications.

IT Service Management provides amazing services, increase productivity, and achieve new insights with a modern service management solution.

With PPM fundamentals manage the project scope, schedule, and resources and communicate efficiently with project teams and stakeholders.

Learn the domain knowledge, technical aspects, and various essential processes needed to effectively manage a Security Incident Response Implementation (SIRI).

ServiceNow Platform Implementation Training enables attendees to successfully implement core ServiceNow functionality to meet customer business.

The Vendor Risk Management application provides a centralized process for managing your organization's vendor portfolio.

The Implementing Cisco SD-WAN Security and Cloud Solutions (SDWSCS) v1.2 course is an advanced training course focused on Cisco SD-WAN security and cloud services. Through a series of labs and lectures you will learn about on-box security services, including applicat...

This course provides instruction in using IBM App Connect Enterprise to connect to IBM MQ and reference databases. The first part of this course covers traditional use cases for IBM App Connect Enterprise including using App Connect Enterprise in conjunction with JMS...

Develop microservice-based applications with Quarkus and OpenShift Many enterprises are looking for a way to take advantage of cloud-native architectures, but many do not know the best approach. Quarkus is an exciting new technology that brings the reliability, famil...

This Fundamentals of Cisco Firewall Threat Defense and Intrusion Prevention (SFWIPF) course shows you how to implement and configure Cisco Secure Firewall Threat Defense for deployment as a next generation firewall at the internet edge. You’ll gain an understanding o...