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The ITIL® 4 IT Asset Management module is structured and aligned around the ITIL® framework and the ITIL® Practice Guides. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in...

This 3-day course combines the key concepts, principles, values, and challenges of the five ITIL® 4 management practices below: Service Desk Incident Management Problem Management Service Request Management Monitoring & Event Management It is intended to provid...