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ITIL implementation initiatives fail when all three enablers aren’t factored in: people, process, and technology. The most important enabler is people.
Course Code: 831002
The ITIL® 4 IT Asset Management module is structured and aligned around the ITIL® framework and the ITIL® Practice Guides. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in...
Course Code: 100439
New – New & Exclusive – This module explores the ways in which digital organizations and digital operating models function in high velocity environments.
Course Code: 222222
Learn the foundations of IT service management and how they can benefit your organization. Certification exam voucher included! ITIL Exam Guarantee.
Course Code: 100456
ITIL 4 Foundation provides practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services.
Course Code: 100440
Find offerings to learn to manage engagement and interaction between a service provider and their customers, users, suppliers and partners.
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