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Exclusive – In today’s competitive environment, customers don’t just buy products — they buy confidence, connection, and clarity. Building Rapport & Winning the Business is a powerful, hands on workshop designed to help professionals strengthen trust quickly, understand what...

Learn more about the role of a business analyst in an Agile environment in our webinar.

Discover which conditions are needed for effectively playing the roles of project manager (PM) and business analyst (BA) simultaneously.

This white paper addresses the TOGAF® framework and a high-level overview of the key business analysis techniques that IT professionals would benefit from to achieve IT results and establish a valued partnership with the business.

When designing a structured business analyst interview, it’s crucial to have a goal in mind, a clear set of questions planned, and an understanding of how those questions may deviate from the intended goal.

Communication is vital within projects and contributes significantly to project success. PMs and BAs have important—and different—roles. Let's take a look.

A structured business analysis interview is much more than a conversation; it is a controlled event requiring attention to detail, cautious design, and a strong social foundation from which to build a trusting and lasting relationship.

Learn the importance of achieving quality and which project and product factors affect the two components of risk (likelihood and impact).

Explore the business analysis lifecycle in both waterfall and agile projects, with a focus on planning, documentation, analysis, management, and communication activities. Enroll at Global Knowledge!

Understand Lean fundamental concepts and tools and how Lean and Six Sigma are highly complimentary. Start by identifying and eliminating the eight wastes. Enroll in our Lean Fundamentals training course from Global Knowledge today!