Skip to main Content

Negotiation skills

  • Référence GNS100E
  • Durée 1 Jour

Classe inter en présentiel Prix

EUR595.00

hors TVA

Demander une formation en intra-entreprise S'inscrire

Modalité pédagogique

La formation est disponible dans les formats suivants:

  • Classe inter à distance

    Depuis n'importe quelle salle équipée d'une connexion internet, rejoignez la classe de formation délivrée en inter-entreprises.

  • Classe inter en présentiel

    Formation délivrée en inter-entreprises. Cette méthode d'apprentissage permet l'interactivité entre le formateur et les participants en classe.

  • Intra-entreprise

    Cette formation est délivrable en groupe privé, et adaptable selon les besoins de l’entreprise. Nous consulter.

Demander cette formation dans un format différent

Whether you are asking for resources, negotiating with a customer, or dealing with conflict, being a skilled negotiator makes you more effective. In this active, participatory course, you will practice the skills of negotiation and receive feedback to help you improve your performance.

You will learn about the types of negotiation and different styles that you can use during negotiations. You will learn to determine your individual negotiation style and how to adapt to situations for more successful negotiations. You’ll also gain an understanding of competitive and collaborative negotiation and learn how to recognize each.

Prochaines dates

Haut de page
    • Modalité: Classe inter à distance
    • Date: 10 juin, 2027 | 9:00 AM to 5:00 PM
    • Centre: SITE DISTANT (W. Europe )
    • Langue: Anglais

    EUR595.00

    • Modalité: Classe inter à distance
    • Date: 02 décembre, 2027 | 9:00 AM to 5:00 PM
    • Centre: SITE DISTANT (W. Europe )
    • Langue: Anglais

    EUR595.00

Anyone involved in negotiations with internal or external customers

Objectifs de la formation

Haut de page

What You’ll Learn:

  • The negotiation process
  • How you react to conflict
  • Characteristics of key negotiation styles
  • How to successfully negotiate

Programme détaillé

Haut de page

1. Introduction to Negotiation

  • What is negotiation?
  • Negotiation factors
  • BATNA
  • The Negotiation Process

2. Natural Tendencies in Negotiation

  • Competitive negotiations
  • Natural tendencies
  • Tactics used in negotiation

3. Competitive versus Collaborative Negotiation

  • Two styles of negotiation
  • Positions versus interests
  • Power behaviours
  • Finding common interests
  • Strategies to develop trust

4. Preparing to Negotiate

  • The Negotiation Planning Worksheet
  • Situational analysis
  • Developing your strategy

5. Conducting your Negotiation

  • The importance of listening
  • The art of dialogue
  • Asking effective questions

6. Action Planning and Next Steps

  • Your Negotiation Worksheet
  • Personal Learning Plan

Pré-requis

Haut de page
There are no pre-requisites for this course

Et après 

Haut de page
  • Communicating for Clarity
  • Leading EDGE Selling
  • Building Strategic Partnerships
Cookie Control toggle icon