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ITIL4 Training Resources

Since ITIL v3 in 2006, there have been a large number of new and updated technologies (Cloud, Serverless, Software Defined Networking, AI, etc.) and ITIL4 reflects the new ways of working that have accompanied the digital revolution.

ITIL 4 Foundation was released in Q1 2019. The ITIL 4 Managing Professional Transition was released in late 2019 with the rest of the modules following later in the year and into 2020.

As ever Global Knowledge will keep you updated on this exciting evolution. Access our ITIL4 resources below.

The ITIL4 courses:

ITIL 4 Foundation
ITIL 4 Managing Professional Transition
ITIL 4 Create Deliver Support  ITIL 4 Direct Plan Improve  ITIL 4 Drive Stakeholder Value ITIL 4 High Velocity IT 

ITIL 4 Foundation Bridge

This course provides those IT leaders, practitioners and support staff who already hold the ITIL v3 foundation certificate with a quick and easy way to upgrade to the ITIL4 foundation.  Students will get an understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services.

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ITIL4 Discussion Videos

Barry Corless, Global Product Director (ITSM and DevOps) at Global Knowledge, talks about ITIL 4 with Akshay Anand, Product Ambassador, ITSM for AXELOS Global Best Practice. In a series of 6 videos they cover topics such as the Guiding Principles and Practices and Service value chain.

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ITIL4 – The Story so far

Find out what Global Knowledge Global Product Director Barry Corless thinks of the ITIL4 education roll out and his view of what is to come in this blog.

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ITIL4 FAQs

Get the answers to questions such as Why do we need ITIL4? & I am an ITIL v3 Expert, where do I begin in ITIL4? in our ITIL4 FAQs

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Global Knowledge is the Number 1 Provider of Certified ITIL Training Globally

Get training on ITIL4 with the number global provider of ITIL training as comfirmed by  AXELOS, the certification body over ITIL.

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ITIL4 Roadmap

Find out how you can transition from ITIL v3 to ITIL4 and the different options depending on the point you had reached on your ITIL v3 track.

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