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ITIL 4 Discussion Videos

 

ITIL 4 Discussion Part 1 of 6

Barry Corless, Global Product Director (ITSM and DevOps) at Global Knowledge, talks about ITIL 4 with Akshay Anand, Product Ambassador, ITSM for AXELOS Global Best Practice. This part 1 of 6 is an introduction to ITIL 4 and the update

 

ITIL 4 Discussion Part 2 of 6

Barry Corless, Global Product Director (ITSM and DevOps) at Global Knowledge, talks about ITIL 4 with Akshay Anand, Product Ambassador, ITSM for AXELOS Global Best Practice. Part 2 of 6 focuses on the Guiding Principles.

 

ITIL 4 Discussion Part 3 of 6

Barry Corless, Global Product Director (ITSM and DevOps) at Global Knowledge, talks about ITIL 4 with Akshay Anand, Product Ambassador, ITSM for AXELOS Global Best Practice. Part 3 of 6 focuses on Practices and Service value chain

 

 

ITIL 4 Discussion Part 4 of 6

Barry Corless, Global Product Director (ITSM and DevOps) at Global Knowledge, talks about ITIL 4 with Akshay Anand, Product Ambassador, ITSM for AXELOS Global Best Practice. In part 4 of 6, they focus on the transition to ITIL 4

 

ITIL 4 Discussion Part 5 of 6

Barry Corless, Global Product Director (ITSM and DevOps) at Global Knowledge, talks about ITIL 4 with Akshay Anand, Product Ambassador, ITSM for AXELOS Global Best Practice. In this part 5 of 6, a particular focus is put on the modern IT world disruptions and how ITIL adapted, ITIL 4 Foundation and the certification path

 

ITIL 4 Discussion Part 6 of 6

Barry Corless, Global Product Director (ITSM and DevOps) at Global Knowledge, talks about ITIL 4 with Akshay Anand, Product Ambassador, ITSM for AXELOS Global Best Practice. In the final part, we focus on books, practices and content

 

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