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Using Countermeasures to Ensure Risk Management

Article | July 03, 2013

While the last few years have brought about many great advances in IT and network technology security and risk management have a critical point. There is a host of new concerns the IT security manager must be concerned with, including social networking, mobile, cloud, and information sharing. This has unleashed a new wave of change and potential risk. Risk management is required to deal with these emerging technologies and should provide the rationale for all information security activities within the organization. You can think of risk management as the process of ensuring that the impact of threats and exploited vulnerabilities is within acceptable limits at an acceptable cost. Risk management requires the use of countermeasures. Countermeasures can include any process that serves to reduce threats or vulnerabilities.

FLOGI, PLOGI, and PRLI

Article | June 28, 2013

When you connect your server or storage, it will send a Fabric login (FLOGI) request. This FLOGI request serves two purposes: Fibre Channel ID is the WWPN connection to this port from the FLOGI server Exchange buffer credits with the switch To better understand the first function, it is exactly the same if I rewrite it as, “request an IP address for a MAC address from the DHCP server”.

How to Succeed at Service-Oriented Architecture

White Paper | June 27, 2013

SOA is all about architecture-after all, it's right there in the acronym-yet most organizations think it is about turning existing software components into web services. When you adopt SOA, remember that it is all about design and governing that design. It's about how you design your service interfaces, your services, your data model, and your business processes. It's about how you keep track of your services, how you control the design, definition, deployment, and distribution of your services and their artifacts, how you define a service contract and service level agreement for your service consumers, how to secure your services, and how to react when things go wrong with them.

Uncover e-Learning Best Practices from a CSTD Award-Winning Project

Webinar – Recorded | June 26, 2013

Learn how to leverage e-Learning to its full potential from someone who has succeeded in e-Learning. E-Learning is considered the way of the future for good reason: attractive cost-savings, flexibility, and convenience. To realize these benefits, you need to craft the training to meet a number of rigorous objectives. Join Kevin Kernohan, senior production manager at Global Knowledge, and Ann Schuler, learning and development consultant at the Government of Alberta Human Services Ministry, as they lead you from beginning to end of the e-Learning development cycle. In partnership with the Government of Alberta, Global Knowledge developed the Critical Thinking in Action training program for employees throughout the province. Discover why this e-Learning program earned a CSTD Award for Training Excellence and how you can assimilate these best practices into your organization.

SIP and the Art of Converged Communications

White Paper | June 18, 2013

Session Initiation Protocol (SIP) is an internet signaling protocol, developed by the IETF (starting in 1996), for establishing, maintaining, and tearing down sessions between a variety of real-time media, including voice, video, and chat. SIP allows endpoints to locate other endpoints, whether stationary or mobile. SIP doesn't have to worry about transporting voice or video as Real Time Transport Protocol (RTP) takes care of that. It also relies on Session Description Protocol (SDP) to negotiate capabilities and codecs. SIP does not provide a Directory Service or Authentication, but it does work with services such as LDAP or RADIUS. SIP is only concerned with signaling. This white paper is going to look at the way SIP is used in the converged Unified Communications environment.

What’s in a CSI Register?

Article | June 14, 2013

ITIL is generally not prescriptive. In reality, the CSI Register at any given organization might look significantly different than the example given in the CSI book. The fields given in this example are important. 

Understanding Inner and Outer Joins

Article | June 12, 2013

One of the most difficult concepts for me as I was learning database syntax was joins. Of course, I tried reading and understanding articles and books that dealt with this topic. In almost every case, I was faced with the Venn diagram examples.

A Unified Model for Describing a Project Plan

White Paper | June 05, 2013

This paper proposes a unifying model for project plans. A distinction will be made between the outputs of project planning and the project plan itself. The significance of this distinction is to allow projects of all types to be described at a high level, in a common language, regardless of the type of analysis used to develop the plan.

New Paths to Learning: Emerging Trends in Learning and Development

Webinar – Recorded | May 30, 2013

Business complexity, technology innovation and a new understanding of how we learn at work are causing the learning profession to re-think how they develop and sustain human performance and behaviour change. As a result new methods and approaches are emerging that promise to change the landscape of learning and development meeting in the coming years. This session will provide an opportunity to learn about the following trends and their application.

Foundational Focus: Basic of Ethernet

White Paper | May 09, 2013

A local area network (LAN) provides a path of communication, allowing the delivery of packets of data, voice, or video originating from the sender (logical source address) to the receiver (logical destination address). Ethernet is the most common LAN used. As you start to learn about networking, remember that communication and the movement of large numbers, whether it is people, cars, mail, or network traffic, have a commonality. Everything you know and use in your daily life can be compared to the way traffic moves.