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What “Good Cyber Resilience” Is and How to Get There

Webinar – Recorded | May 26, 2016

Cyber resilience is becoming a bigger issue for all organizations. But what does “good cyber resilience” look like? And how do you get there?

What Are Common Mistakes in Cloud Security?

Webinar – Recorded | Jan. 15, 2021

Cloud and virtualization technologies have spawned a whole ecosystem of applications. But like any powerful technology, they can be used for bad as well as good. This session reviews the top 10 most common mistakes made in cloud and virtualization security.

What Are ITIL Certifications & Are They Worth It?

Article | July 14, 2017

Thinking about getting ITIL certified? In this post, we cover the value of each ITIL certification and dive into survey results to determine whether ITIL certifications are worth it. The results are in!

What Can Excel Do for You?

Webinar – Recorded | Jan. 23, 2019

Microsoft’s Excel program is a staple in many business environments, but very few people take full advantage of this tool. This webinar is a great opportunity to introduce yourself to formulas, data validation, pivot tables, and power query.  

What Can You Do with Microsoft Power BI?

Webinar – Recorded | April 25, 2019

Power BI is a business analytics solution that lets you visualize your data and share insights across your organization or embed them in your app or website. Connect to hundreds of data sources and bring your data to life with live dashboards and reports. Join us during this recorded webinar to see what Power BI can do for you and your organization.

What Is a "Good" Decision? How Is Quality Judged?

White Paper | June 05, 2015

This paper provides an overview of how to judge the rigor of one's decision making. It describes how anyone can make better (higher quality) decisions, in any situation.

What is a Business Analyst?

Video | June 19, 2014

Kirsten Lora, Global Knowledge Senior Product Director, explains why business analysts are essential to organizations and how our Business Analysis Essentials and Business Process Analysis courses can help them in these roles

What is a Scrum Master?

Article | Dec. 09, 2019

Scrum serves as a framework for the development of software and other products. It helps teams collaborate and provides a way to address challenges and changes in order to deliver a high value product. The Scrum Master promotes and supports the framework (Scrum). A Certified Scrum Master (CSM) helps everyone understand Scrum theory, practices, rules, and values.

What is Amazon Web Services?

Video | Sep. 01, 2015

Learn about the Amazon Web Services platform, products, and services. Gain on-demand access to compute, storage, and database services without upfront costs.