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Do you remember that teacher that made the most difficult concepts easy to understand? The one who amazed you with their complete understanding of the subject matter. We remember those teachers too and the concepts they imparted on us. We know that a good teacher can have a lifelong impact on their students. That’s why we employ only the best and brightest instructors at Global Knowledge.
As organizations struggle to balance budgets and prioritize training, skills gaps are growing—75% of North American decision-makers report existing skills shortages. And the impacts are potentially disastrous. With so much on the line, initial and ongoing training are instrumental to project and organizational success.
How do you measure the experience and knowledge of an IT professional? One way is through certifications. Earning any certification is a notable achievement, though not all certifications carry the same perceived worth.
If you work in IT, chances are you have your very own IT horror story. Who are we kidding? Chances are you have several IT horror stories. In honor of Halloween, we asked for the worst of the worst - the one your IT buddies tell their IT buddies. We got some good ones too. It was tough, but we compared the stories and narrowed it down to our three favorites who we present here for your (scary) reading enjoyment.
Digital transformation means different things to different people. One fact they all agree on is that the capability needed to manage this new paradigm will lead to new ways of working, new skills, new technology and embracing more collaborative ways of co-creating value. That challenge has been the driving force for the latest iteration of ITIL®.
Every data center has unique hardware and software requirements that can pose significant management challenges to IT. Cloud utilization, virtualization, mobile device management, app development, security, and storage networking represent just a few of the management challenges facing IT today. Add to that the responsibility of providing the infrastructure for processing an exponential increase in data and making it available to an increasingly mobile workforce on a daily basis.
It doesn't take pure imagination to realize that when it comes to your career, inspiration may come from the least likely of places. It also doesn't seem possible that four decades ago "Willy Wonka and the Chocolate Factory" hit the silver screen. Growing up, it was one of the few movies I always made sure to watch whenever it was on TV. I'm sure I wasn't alone.
Cloud adoption continues to soar. In fact, worldwide Infrastructure-as-a-Service (IaaS) public cloud services grew by 29.5 percent in 2017, according to Gartner. If it’s not in a company’s current plans to utilize cloud technology, it most certainly will be (or should be) in the next couple of years.
We asked for your top IT horror stories, and you delivered. Read the most unexpected and cringe-worthy IT nightmares from fellow IT professionals.
ITIL® 4 reflects new ways of working that have accompanied the digital revolution. Service Management, and ITIL in particular, is still an important toolset but you are now integrating its adoption and use with a vast array of new ways of working (DevOps, Agile, SIAM, Site Reliability Engineering). Since ITIL v3 was released in 2006, a large number of new and updated technologies (Cloud, Serverless Computing, Software-Defined Networking, AI, etc.) have emerged that now need managing. ITIL 4 reflects these changes. Here are some frequently asked questions about ITIL 4, as well as answers that explain what it entails, why we need it and how it differs from ITIL v3.