Case Studies

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.

International nonprofit needed an all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. They were shifting several positions to vendor management and product development. Existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.

Experts conducted an analysis of the current project management processes being used by the various departments and identifed the pain points and subsequent requirements.

ISC needed training specific to the responsibilities for foundational project management and training to help build camaraderie among project managers and engagement managers.

DND receives foundational ready-to-apply project management knowledge and skills to meet mandated requirements.