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We developed a customized, secure online learner portal to deliver course materials, presentations, exercises, evaluations and a student forum.
Identifying foundational skill gaps and training enabled a company's conversion to Cloud. Needs Analysis case study by Global Knoweldge.
Learn how a Global Learning Program Infuses IBM Partners with Cloud and SoftLayer Expertise. A needs analysis case study about Global Knowledge training.
Humana needed a training provider that could ensure a fast turnaround, provide guidance on curriculum structure, accommodate onsite, remote learners including on-demand training.
Global Knowledge delivered the experience and know-how to provide the expert, customized IBM Tivoli training needed in a short time frame.
Global Technology Company partnered with a training provider that could address their need for big data, analytics, cloud and an enterprise mobility solution education on a global scale.
Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.
Customer perception matters because customer quality of experience (QoE) is the vital factor in delivering cloud computing services — and the key to your success
This brief explores how IT leaders can use cloud computing safely and effectively.
Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.