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Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.
Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.
The benefits of well-formed and managed process include improved productivity, lower costs, higher quality, less turnover and better morale.
Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.
Technicians learned how to upgrade platforms to support 10,000 satellite offices with custom, on-site training. Needs analysis case study by Global Knowledge.
Learn how a company stopped losing employees to competitors by using a customized program to help motivate, train, and retain the right employees.
Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.
We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.
An International Consulting Firm Achieves Its Cisco Multinational Certification in the European Theatre. Staff consultant case study by Global Knowledge training.
Experts worked closely with the HR department to design a high impact talent management program that builds individual leadership capacity in alignment with the hospital's long-term vision.