Case Studies

Experts conducted an analysis of the current project management processes being used by the various departments and identifed the pain points and subsequent requirements.

The company needed a learning partner to create a completely customized, business-school caliber program to help employees develop newly identified skills and competencies in IT.

Global Knowledge helped IT Source establish a vision for learning that met both business and employee needs. We developed a learning strategy, key processes and supporting technology to enable effective, fast and relevant learning.

Through synchronous, on-site instructor-led training in Nashville, Tennessee and Pittsburgh, Pennsylvania, Global Knowledge was able to help the organization create standardized language and process around the cloud through customized foundation classes

Tech Giant needed to determine industry best practices for training programs, identify what features partners value and discover how to align partner training programs.

Today, with cloud computing, many key IT metrics are not aligned to the business goals of the customers they serve, incenting the wrong behavior in IT.

How to handle new hires without real-world experience. Targeted Learning Paths Increase IBM Efficacy for Global Systems Integrators. Mentoring case study.

International nonprofit needed an all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. They were shifting several positions to vendor management and product development. Existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.

Customer preferences today are all about being social while mobile. To remain competitive, businesses need to meet these new requirements with innovative and digitally personalized customer experiences.

The learning solution covered IBM InfoSphere Discovery, FastTrack and DataStage, with two tailored courses each.