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The leadership development program has become an integral component of how the organization equips their people managers with the skills necessary to excel.
The learning solution covered IBM InfoSphere Discovery, FastTrack and DataStage, with two tailored courses each.
Our training solution put our instructor, a former military officer, aboard their ship. He flew halfway around the world with the course equipment to a U.S. Navy ship.
Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.
Global Knowledge's live labs allowed the University of Ottawa's IT team to apply skills they learned in training in hands-on lab settings to the same equipment deployed in their network.
Global Knowledge helped IT Source establish a vision for learning that met both business and employee needs. We developed a learning strategy, key processes and supporting technology to enable effective, fast and relevant learning.
Global Technology Company partnered with a training provider that could address their need for big data, analytics, cloud and an enterprise mobility solution education on a global scale.
Tech Giant needed to determine industry best practices for training programs, identify what features partners value and discover how to align partner training programs.
See how business process process management training helped a Chile-based bank capitalize on operational efficiencies. Global Knowledge BPM training.
The company needed a learning partner to create a completely customized, business-school caliber program to help employees develop newly identified skills and competencies in IT.
This brief explores how IT leaders can use cloud computing safely and effectively.
Global Knowledge addressed skills gaps by clearly defining the expectations and proficiency levels. This enabled each IT employee to own his or her development, which resulted in much higher attendance in learning and development opportunities.
A financial holding company strengthens its competitive edge by providing responsive, reliable client services. Assessment study by Global Knowledge.
Learn how Global Knowledge helped stop inexperienced IBM Cognos Business Intelligence users from reverting to legacy tools which threatened project completions.
International oil company needed to train 80,000+ end-users and 4,000 IT support personnel. These professionals were located at more than 1,300 locations in over 100 countries. There wasn't a corporate learning and development office. Each office site, or regional operating unit, made its own training decisions.
International Insurance Organization (IIO) needed a program that would acclimate new hires to a varied technology landscape that includes Cisco, Citrix, Microsoft, VMware and IBM products.
Learn how a company stopped losing employees to competitors by using a customized program to help motivate, train, and retain the right employees.
Training for managing and planning mandated certifications. Global Knowledge helped increase U.S. Air Force compliancy worldwide.
The training solution's main goal was to maximize the experience of each attendee regardless of their prerequisite knowledge. Training needed to be delivered on three continents.
Customized Microsoft Certification Training Increases Help Desk Efficiency. Read out case study with Teleperformance's experience with GK.
In this Case Study, learn how customized network security training helps prevent hacker attacks. Learn more about the situations, solution and results.
Learn how a customized training plan helps shorten downtime and improve customer service. Needs Analysis case study by Global Knowledge training.
Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.
By implementing SharePoint, a worldwide gas corporation sought to improve workplace efficiency, enhance collaborative opportunities, and advance document management capabilities while maintaining a high level of security and control.
Today, with cloud computing, many key IT metrics are not aligned to the business goals of the customers they serve, incenting the wrong behavior in IT.
Through its partnership with Global Knowledge, Mantech was able to quickly align its workforce skill sets with increasingly sophisticated customer needs.
Learn how a Global Learning Program Infuses IBM Partners with Cloud and SoftLayer Expertise. A needs analysis case study about Global Knowledge training.
Big data is changing industries. A new application made possible by cloud computing, data is about patterns and trends and forward-looking business intelligence.
Humana needed a training provider that could ensure a fast turnaround, provide guidance on curriculum structure, accommodate onsite, remote learners including on-demand training.
Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.
This brief examines how having an effective whether-to-adopt decision process increases your chance of success when adopting cloud computing.
Understand cloud's strengths and weaknesses. Minimize adverse outcomes by understanding that cloud’s positive benefits come with risks.
This brief explains how to use proven infrastructure and operations (I &O) standard changes as templates for continuous cloud deployment and DevOps.
How do you Manage Public Cloud Security? What's a sound approach to minimizing security risk when using public cloud services? Everything you need to know.
Can social media replace an IT service desk? It offers new ways to connect with customers and users, but it can hurt business and productivity and reduce customer satisfaction.
Through synchronous, on-site instructor-led training in Nashville, Tennessee and Pittsburgh, Pennsylvania, Global Knowledge was able to help the organization create standardized language and process around the cloud through customized foundation classes
A key benefit of cloud computing is on-demand self-service. Successful IT leaders know that usage-based IT can quickly become more expensive than what it replaces.
Customer perception matters because customer quality of experience (QoE) is the vital factor in delivering cloud computing services — and the key to your success
Experts conducted an analysis of the current project management processes being used by the various departments and identifed the pain points and subsequent requirements.
An International Consulting Firm Achieves Its Cisco Multinational Certification in the European Theatre. Staff consultant case study by Global Knowledge training.