Business is dynamic. Yesterday's new approach is today's standard practice. Therefore, businesses need to develop and implement a continuous improvement strategy and process to stay ahead of the game. This requires the vigilance of every employee in focusing on high-impact/high-value processes to look for opportunities to improve what gets done and how it gets done. The Continuous Improvement program has won awards and achieved international recognition for its practical tools, techniques and skills for rigorously examining and improving any business process, and adding real value.
Anyone responsible for planning and contributing to how work gets done; members of functional and cross-functional teams facing broad, organizational changes