ITIL has evolved with the launch of ITIL 4!
ITIL 4 will help IT professionals compete in an increasingly complex market and ensure that they stay relevant. The changes made by AXELOS mean that ITIL 4 offers a practical and flexible basis to support organisations on their digital journey. AXELOS considered the impact of technology on business and how the framework integrates with Agile, DevOps and supports digital transformation.
There are four certification levels within the ITIL 4 scheme.