Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate

The Dynamics 365 Field Service Functional Consultant Associate certification validates that you can configure the Field Service application, implement solutions that manage the field service lifecycle, and deploy the Connected Field Service (IoT) solution.

Dynamics 365 certifications are industry-aligned to meet specific job roles and market needs. They don’t just assess what you know, but also your ability to apply what you know to solve real business challenges.

This certifications measures the following skills:

• Perform discovery, planning, and analysis
• Manage user experience design
• Manage entities and data
• Implement security
• Implement integration
• Perform solutions deployment and testing
• Configure field service applications
• Manage work orders
• Schedule and dispatch work orders
• Manage field service mobility
• Manage inventory and purchasing
• Manage assets and agreements
• Implement security
• Implement integration
• Perform solutions deployment and testing
• Configure marketing applications
• Manage segments and lists
• Create and manage marketing forms and pages
• Manage leads
• Create and manage marketing emails
• Manage customer journeys
• Manage events and webinars
• Configure and analyze customer responses