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Effective requirements collection at the outset of the project is the key step that will ensure that the project manager can deliver what is actually expected. In this respect, the business analyst must become a key ally and advisor to the project manager. Most project managers are not trained business analysts, so taking advantage of the skill set that a business analyst can offer can greatly enhance the possibility of project success.
UFFA, which stands for “Use it, Flag it or Fix it, Add it,” is the responsibility of every support professional in the knowledge management process. It comes from the Knowledge-Centered Support (KCS) methodology where knowledge management is based on collaboration and a shared ownership of the knowledge base. Let’s break it down.
If you’re in IT, you’ve likely heard the saying, “In technology, the only thing constant is change itself,” and boy is that right! For technical companies, if you are not moving forward, then you’re falling behind. There is no such thing as standing still! A perfect example of this mindset is in Cisco’s evolution of video conferencing and telepresence.
According to Cisco marketing, Dynamic Multipoint VPN (DMVPN) “will lower capital and operation expenses, simplifies branch communications, reduces deployment complexity, and improves business resiliency.” Okay. But what is it, really, and why should we care?
Today, every project comes with limited resources and an impossible timeline. You have to prioritize, but how do you determine what's most important? The answer is to do more than just prioritize. You have to fully understand your company's strategic direction and make every action align with that strategy. In this hour-long webinar, project management expert Yvan Bastien will show you how to reach that full understanding and make the kinds of informed decisions that lead to success.
Amazon Web Services: An OverviewThere's a really good chance that Amazon Web Services (AWS) has more than a few products to help you work faster, smarter, and more cost effectively. After all, the depth and breadth of AWS is significant, comprising more than 30 services in dozens of data centers located in nine regions across the globe. They offer computing, storage, networking, deployment, management, and a host of supporting services, such as queues and email services. Getting a clear understanding of what AWS is and how it can help your business can be challenging. Never fear. In this hour-long webinar, Global Knowledge instructor and cloud and big data analyst Rich Morrow will help. He'll give an overview of AWS and its many benefits.
In this seminar, discover how OpenStack can simplify your cloud infrastructure management. Experts from Red Hat, the leading contributor to the OpenStack project, will fill you in on how organizations have solved problems and increased business value with open-source cloud technology. They will also give you a peek into the future of Red Hat OpenStack and reveal how Red Hat training and certification can ensure the success of your cloud deployment.
In 2013, VMware announced VMware Virtual SAN (VSAN), which is VMware's native version of Software Defined Storage (SDS). It is simple, easy to setup and managed by user-defined policies. This paper explains VSAN, its basic requirements and how it works.
The technologies examined reduce operational expenses (OpEx), not capital expenses (CapEx) that has traditionally been the focus of virtualization. Many companies implemented virtualization with the goal of saving money in the form of fewer servers to buy with a side benefit of reducing the footprint of the servers and lowering the required power and cooling. Most of the savings were in capital, but do not expect the same with many of the technologies listed here, because some may even require some additional capital expenditures, at least for software, in order to save on the day-to-day operations of IT. The bigger cost in running an IT department is in the OpEx category anyway, so savings there are recurring.
With the advent of video use in our everyday communications, a number of questions commonly surface. One of them is the question of terminology. What's the difference between video conferencing and telepresence? What is meant by immersive technologies? Frankly, there is no one single right answer.