Resource Library

Whether you’re a business user, administrator, or embarking on your technical career, this certification provides an opportunity to prove yourself as a cloud evangelist. In addition to validating your knowledge of Microsoft 365 capabilities, earning this certification makes it clear to your organization that you understand the benefits of adopting cloud services, the basics of a Software as a Service (SaaS) cloud model, and the value of implementing Microsoft 365 cloud services. Join Skillsoft in the third of our Transformative Tech Microsoft Certification series, where we demonstrate foundational-level knowledge of cloud services, such as standard practices, considerations, and benefits. Watch Now

Join Skillsoft, as part of our Transformative Tech series, as we demonstrate how we can educate your organization to foster a culture of cybersecurity and unify all employees to manage risk and encourage agility and vigilance.   Watch Now

If you enjoy analyzing data and using Power BI to discover and unlock data insights, this could be the ideal certification for you – especially if you use those insights to provide easy-to-understand data visualizations that can help drive the success of your team and organization. Join Skillsoft in the second of our Transformative Tech Microsoft Certification series, where we leverage our expert knowledge in Microsoft Power BI to inform you on the potential benefits for your business when utilizing Power BI. In this webinar you will learn: Watch Now

Chaos and disorganization are commonplace as organizations struggle to manage IT-enabled services, which can have a serious impact on the Helpdesk. Skillsoft has the solution with ITIL. The Foundation, Advanced, and Extension Modules will provide knowledge and training so that you can proactively build and manage a blueprint for IT. This will enable you to effectively address real-world issues that impact your service organizations and their individual contributors alike.   Watch Now

The Cyber Risk landscape is rapidly evolving leaving Cybersecurity professionals dazzled and lost in prioritizing their cybersecurity needs. Limited budget and low cyber resilience lead organizations in adopting re-active defensive measures. In this webinar, we will go through a methodological approach for assessing top cyber-risks a typical enterprise might encounter. And will address different scenarios for mitigating, transferring, or avoiding encountered risks.  

Does an IT certification guarantee you a ticket to a $100,000 job? Not anymore! Are IT certifications a thing of the past? Not even close. But, the certification landscape is definitely changing - and it's changing rapidly. Organizations are empowered with more technology options than ever before, vendors are changing their products to address the need for cloud-based services, and open-source technology is becoming mainstream. In this hour- long session, we will review the current certification landscape and answer questions.

Use cases are an effective and widely used technique for eliciting software requirements. In this hour-long webinar, software development and process improvement expert Karl E. Wiegers will introduce you to a practical and straightforward use cases approach to requirements elicitation. You will learn how to focus on the goals that users have with a system, rather than emphasize system functionality.

From the largest to the smallest company, the inescapable truth is that with the click of a few keys or even a simple phone call, intruders can bypass all of your carefully constructed security. According to the Ponemon Institute's 2015 Cost of Data Breach Study, the average total cost of a data breach increased from $3.52 million to $3.79 million in 2014. While a number of major data breaches have made the news, often overlooked are the events and decisions that set the stage for the breach to occur. In this hour-long webinar, Global Knowledge instructor Phill Shade will walk through a number of key areas in which today's decisions set the stage for tomorrow's breach.

In 2020 we will see the complete ITIL4 education portfolio released and in all likelihood the start of the retirement of the ITIL v3 qualifications. Our ITIL guru, Barry Corless lead author for ITIL4 incident and problem management practices, will talk about the course content, the practical skills you’ll learn, and who will benefit from attending each courses. If you plan to continue your ITIL education then you cannot afford to miss this webinar.

Microsoft retired the MCSA and MCSE certifications on January 2021. Does that really mean it is the end? It isn’t. Join this webinar to understand the logical next steps and new certification paths. View the slide deck>>