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There’s no one word that can adequately describe the upheavals brought on by the digital revolution. Instead, we have to rely on an acronym: VUCA, which describes a situation that is at once volatile, uncertain, complex and ambiguous. VUCA neatly describes a world and a workplace transformed by technology. And it applies even more accurately to the government’s race to master the intricacies of digital service delivery.

Government executives don’t typically crave the spotlight. Their focus is on delivering excellent service. It’s not easy. Almost by definition, government projects are carried out in an environment of significant constraints and risks. Government executives understand these risks, and they work tirelessly to mitigate them.

The opportunities and challenges bring your own device (BYOD) represents are real; enterprises must make their network infrastructure BYOD-ready to meet the onslaught.