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Quality of Service, Part 3

Article | Nov. 04, 2009

In the previous discussion on QoS the Per-Hop Behaviors DiffServ uses to mark packets were identified. These where listed as:Expedited Forwarding (EF) – RFC 3246 – Provides a strict priority serviceAssured Forwarding (AF) – RFC 2597 – Provides a qualified delivery gu...

What’s an RFC and what can they do for me?

Article | Sep. 16, 2009

No matter what book or manual you use to study for the CCNA examination, you will see various protocols and processes referencing an RFC. And, although frequently referenced, the RFCs are seldom actually included in the documentation. So, the logical question becomes...

CUCM Call Throttling

Article | Sep. 08, 2009

Cisco Unified Communications Manager (CUCM) includes a feature called "call throttling" that denies new call attempts when the system is in a state that may lead to delayed dial tone. The Real Time Monitoring Tool (RTMT) will generate a code yellow alert when call t...

Address Resolution Protocol (ARP)

Article | Aug. 28, 2009

When sending data end-to-end through a network, routers are used in internetworking to create a virtual network from one device to another, either locally or globally. Routers are configured to operate with most common network protocols. That means they know the form...

Network Layer Utilities: End-to-End Data Delivery

Article | Aug. 22, 2009

Find out which OSI layer is concerned with reliable end-to-end delivery of data - and more. Get answers to your OSI reference model and network layer questions here.

Call Admission Control

Article | Aug. 20, 2009

Call Admission Control (CAC) is often times included as part of the same topic as Quality of Service (QoS), when in actuality CAC is a separate and complete topic itself. QoS is defined as traffic engineering on a packet switched network. This definition means movin...

Exchange 2010 Transport Fundamentals

Article | Aug. 17, 2009

Exchange 2010 builds upon the significant changes to the transport that were made in Exchange 2007. In this article, I'll review the transport pipeline and routing components and list some of the new architectural and administrative enhancements to the Exchange 2010...

RFC 2833 and DTMF Relay

Article | Aug. 12, 2009

Devices must send dual-tone-multi-frequency (DTMF) when a phone call is routed to an automated system. Automated attendant (AA), voicemail (VM), or interactive voice response (IVR) systems are some examples of the types of automated systems that can pick up phone calls.

Understanding RIP v2

Article | Aug. 05, 2009

So far, in our discussion of Router Information Protocol (RIP), we’ve discussed the basics and also verified and reviewed RIP version1. We stated that RIP version 1 is a classful routing protocol that used FLSM and sent it routing updates without the subnet mask.  In...

Basics of Understanding RIP

Article | July 30, 2009

RIP is a protocol that is used for routing IP networks. It was designed in the early 1980’s for communication between gateways (computers with two NIC’s). It is the oldest routing protocol used by the network industry and is considered by many to be inefficient or bo...