Case Studies

Technicians learned how to upgrade platforms to support 10,000 satellite offices with custom, on-site training. Needs analysis case study by Global Knowledge.

Working with Global Knowledge allowed them to streamline the onboarding process for new sales account managers. Business transformation and sales training.

Global Knowledge delivered the experience and know-how to provide the expert, customized IBM Tivoli training needed in a short time frame.

International nonprofit needed an all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. They were shifting several positions to vendor management and product development. Existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.

An International Consulting Firm Achieves Its Cisco Multinational Certification in the European Theatre. Staff consultant case study by Global Knowledge training.

Customer perception matters because customer quality of experience (QoE) is the vital factor in delivering cloud computing services — and the key to your success

A key benefit of cloud computing is on-demand self-service. Successful IT leaders know that usage-based IT can quickly become more expensive than what it replaces.

Through synchronous, on-site instructor-led training in Nashville, Tennessee and Pittsburgh, Pennsylvania, Global Knowledge was able to help the organization create standardized language and process around the cloud through customized foundation classes

How do you Manage Public Cloud Security? What's a sound approach to minimizing security risk when using public cloud services? Everything you need to know.

This brief explains how to use proven infrastructure and operations (I &O) standard changes as templates for continuous cloud deployment and DevOps.