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Failure to meet the certification provisions could expose individuals to loss of position and agencies could possibly lose funding by the U.S. Congress.
Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.
We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.
Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.
Through its partnership with Global Knowledge, Mantech was able to quickly align its workforce skill sets with increasingly sophisticated customer needs.
By implementing SharePoint, a worldwide gas corporation sought to improve workplace efficiency, enhance collaborative opportunities, and advance document management capabilities while maintaining a high level of security and control.
Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.
Customized Microsoft Certification Training Increases Help Desk Efficiency. Read out case study with Teleperformance's experience with GK.
The training solution's main goal was to maximize the experience of each attendee regardless of their prerequisite knowledge. Training needed to be delivered on three continents.
Training for managing and planning mandated certifications. Global Knowledge helped increase U.S. Air Force compliancy worldwide.