Case Studies

IT leaders often make the mistake of assuming cloud is just another technology to implement, but cloud is a service model, not a technology.

Identifying foundational skill gaps and training enabled a company's conversion to Cloud. Needs Analysis case study by Global Knoweldge.

Cloud isn’t a technology — it’s a new business model powered by new technologies. Cloud sells IT infrastructure, platforms and applications as services.

We examine firm types and determine which ones should invest in cloud computing right now.

Failure to meet the certification provisions could expose individuals to loss of position and agencies could possibly lose funding by the U.S. Congress.

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

Cloud service providers often tout staff reduction as a key benefit of cloud computing, but that can be misleading. We examine the impact on IT staffing.

We designed a training strategy to accommodate students with various levels of sales experience and to provide students the opportunity to practice sales calls.

The benefits of well-formed and managed process include improved productivity, lower costs, higher quality, less turnover and better morale.

Customer preferences today are all about being social while mobile. To remain competitive, businesses need to meet these new requirements with innovative and digitally personalized customer experiences.