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Our training solution put our instructor, a former military officer, aboard their ship. He flew halfway around the world with the course equipment to a U.S. Navy ship.
Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.
Tech Giant needed to determine industry best practices for training programs, identify what features partners value and discover how to align partner training programs.
Global Knowledge addressed skills gaps by clearly defining the expectations and proficiency levels. This enabled each IT employee to own his or her development, which resulted in much higher attendance in learning and development opportunities.
International Insurance Organization (IIO) needed a program that would acclimate new hires to a varied technology landscape that includes Cisco, Citrix, Microsoft, VMware and IBM products.
Training for managing and planning mandated certifications. Global Knowledge helped increase U.S. Air Force compliancy worldwide.
Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.
Through its partnership with Global Knowledge, Mantech was able to quickly align its workforce skill sets with increasingly sophisticated customer needs.
Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.
Can social media replace an IT service desk? It offers new ways to connect with customers and users, but it can hurt business and productivity and reduce customer satisfaction.