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This brief explores how IT leaders can use cloud computing safely and effectively.
A financial holding company strengthens its competitive edge by providing responsive, reliable client services. Assessment study by Global Knowledge.
Today, with cloud computing, many key IT metrics are not aligned to the business goals of the customers they serve, incenting the wrong behavior in IT.
Big data is changing industries. A new application made possible by cloud computing, data is about patterns and trends and forward-looking business intelligence.
Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.