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Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.
Tech Giant needed to determine industry best practices for training programs, identify what features partners value and discover how to align partner training programs.
Global Knowledge addressed skills gaps by clearly defining the expectations and proficiency levels. This enabled each IT employee to own his or her development, which resulted in much higher attendance in learning and development opportunities.
Learn how a company stopped losing employees to competitors by using a customized program to help motivate, train, and retain the right employees.
The training solution's main goal was to maximize the experience of each attendee regardless of their prerequisite knowledge. Training needed to be delivered on three continents.
Can social media replace an IT service desk? It offers new ways to connect with customers and users, but it can hurt business and productivity and reduce customer satisfaction.