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Case Studies

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12 Results Found

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Custom Onboarding Program Empowers Faster ROI in Multi-OS Environment

Case Study | Nov. 23, 2015

International Insurance Organization (IIO) needed a program that would acclimate new hires to a varied technology landscape that includes Cisco, Citrix, Microsoft, VMware and IBM products.

International Nonprofit Transforms to Capitalize on Consumerization of IT

Case Study | Feb. 23, 2015

International nonprofit needed an all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. They were shifting several positions to vendor management and product development. Existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.

Establishing Common ITIL® Language Helps Diversified Global Technology and Financial Services Company Increase Efficiency

Case Study | May 21, 2014

Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.

The ITIL® Mission Statement: Key to Better Services

Decision Brief | June 17, 2013

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

How ITIL® Helps Cloud Computing

Decision Brief | April 23, 2013

Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.

New Hire Training Program Delivers Pass Rates and Knowledge Retention

Case Study | March 21, 2012

New hire training program delivers pass rates and knowledge retention for highly technical training for a young and Intelligent workforce.

Customized, On-Site Training Helps Technicians Learn an Upgraded Platform to Support 10,000 Satellite Offices

Case Study | Feb. 23, 2012

Technicians learned how to upgrade platforms to support 10,000 satellite offices with custom, on-site training. Needs analysis case study by Global Knowledge.

Curriculum Planning Service Helps Top Financial Holding Company Strengthen Its Competitive Edge

Case Study | Dec. 06, 2011

A financial holding company strengthens its competitive edge by providing responsive, reliable client services. Assessment study by Global Knowledge.

Assessment Services Help Customer Set the Stage for Business Transformation

Case Study | Dec. 05, 2011

Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.

ITIL® Certification Helps Company Stay Competitive

Case Study | Dec. 05, 2011

We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.