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International Insurance Organization (IIO) needed a program that would acclimate new hires to a varied technology landscape that includes Cisco, Citrix, Microsoft, VMware and IBM products.
Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.
Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.
Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.
This brief presents a three-step approach to minimizing security risks when using public cloud service offerings.
Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.
An advanced technology system organization trains nearly 3,000 systems administrators , along with 500 new hires each year, on handling and preventing hacking attacks. They needed a partner that could handle a project this large.
We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.
Global Knowledge's live labs allowed the University of Ottawa's IT team to apply skills they learned in training in hands-on lab settings to the same equipment deployed in their network.