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Establishing Common ITIL language helps diversified Global Technology and Financial Services Company increase efficiency. Measurement/Evaluation case study, global knowledge training, global knowledge case studies.
This brief provides a simple test you can use to determine and improve your likelihood of success or failure. Its first goal is to stabilize service operations.
Before embarking on an ITIL cloud program, learn what is required for success with ITIL: governance, quality, maturity, organizational change and project management.
This brief presents a three-step approach to minimizing security risks when using public cloud service offerings.
Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.
An advanced technology system organization trains nearly 3,000 systems administrators , along with 500 new hires each year, on handling and preventing hacking attacks. They needed a partner that could handle a project this large.
We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.
Global Knowledge's live labs allowed the University of Ottawa's IT team to apply skills they learned in training in hands-on lab settings to the same equipment deployed in their network.