12 Results Found
International Insurance Organization (IIO) needed a program that would acclimate new hires to a varied technology landscape that includes Cisco, Citrix, Microsoft, VMware and IBM products.
International nonprofit needed an all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. They were shifting several positions to vendor management and product development. Existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.
Establishing Common ITIL language helps diversified Global Technology and Financial Services Company increase efficiency. Measurement/Evaluation case study, global knowledge training, global knowledge case studies.
This brief provides a simple test you can use to determine and improve your likelihood of success or failure. Its first goal is to stabilize service operations.
Before embarking on an ITIL cloud program, learn what is required for success with ITIL: governance, quality, maturity, organizational change and project management.
New hire training program delivers pass rates and knowledge retention for highly technical training for a young and Intelligent workforce.
Technicians learned how to upgrade platforms to support 10,000 satellite offices with custom, on-site training. Needs analysis case study by Global Knowledge.
A financial holding company strengthens its competitive edge by providing responsive, reliable client services. Assessment study by Global Knowledge.
Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.
We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.