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DND receives foundational ready-to-apply project management knowledge and skills to meet mandated requirements.
ISC needed training specific to the responsibilities for foundational project management and training to help build camaraderie among project managers and engagement managers.
Experts conducted an analysis of the current project management processes being used by the various departments and identifed the pain points and subsequent requirements.
International nonprofit needed an all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. They were shifting several positions to vendor management and product development. Existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.
Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.
Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.
Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.
New hire training program delivers pass rates and knowledge retention for highly technical training for a young and Intelligent workforce.
Learn how a customized training plan helps shorten downtime and improve customer service. Needs Analysis case study by Global Knowledge training.
Technicians learned how to upgrade platforms to support 10,000 satellite offices with custom, on-site training. Needs analysis case study by Global Knowledge.