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Case Studies

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17 Results Found

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The Department of National Defence Adopts New Training to Propel Project Management Success

Case Study | March 08, 2016

DND receives foundational ready-to-apply project management knowledge and skills to meet mandated requirements.

Custom Onboarding Program Empowers Faster ROI in Multi-OS Environment

Case Study | Nov. 23, 2015

International Insurance Organization (IIO) needed a program that would acclimate new hires to a varied technology landscape that includes Cisco, Citrix, Microsoft, VMware and IBM products.

International Software Company Focuses on Improved Project Management

Case Study | Sep. 11, 2015

ISC needed training specific to the responsibilities for foundational project management and training to help build camaraderie among project managers and engagement managers.

Improved Project Management Supports Manufacturer's Growth

Case Study | July 20, 2015

Experts conducted an analysis of the current project management processes being used by the various departments and identifed the pain points and subsequent requirements.

International Nonprofit Transforms to Capitalize on Consumerization of IT

Case Study | Feb. 23, 2015

International nonprofit needed an all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. They were shifting several positions to vendor management and product development. Existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.

Establishing Common ITIL® Language Helps Diversified Global Technology and Financial Services Company Increase Efficiency

Case Study | May 21, 2014

Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.

The ITIL® Mission Statement: Key to Better Services

Decision Brief | June 17, 2013

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

How ITIL® Helps Cloud Computing

Decision Brief | April 23, 2013

Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.

New Hire Training Program Delivers Pass Rates and Knowledge Retention

Case Study | March 21, 2012

New hire training program delivers pass rates and knowledge retention for highly technical training for a young and Intelligent workforce.

Customized Training Helps Shorten Downtime and Improve Customer Service

Case Study | Feb. 23, 2012

Learn how a customized training plan helps shorten downtime and improve customer service. Needs Analysis case study by Global Knowledge training.