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Making Recommendations - Communications Skills for Consultants (CO30)

GK# 8965

Course Overview

As solutions become more tailored and client decision making groups become more diverse, technical consultants need to be able to develop a recommendation that is clear, concise and compelling. The challenge is however that taking complex technical information and presenting it in business-oriented terms can be difficult. Consultants need to be able to understand their clients' communication preferences and needs and deliver their recommendation in an influential way.

This two-day interactive workshop helps both internal and external consultants build the skills and knowledge required to present recommendations in an effective way and gain stakeholder approval in more situations.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the U.S. must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

Delivery Format Options

  • Classroom Live

    Classroom Live

    Receive face-to-face instruction at one of our training center locations.


    $1395 CAD

    2 day

  • Virtual Classroom Live

    Virtual Classroom Live

    Experience expert-led online training from the convenience of your home, office or anywhere with an Internet connection.


    $1395 CAD

    2 day

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

  • Use the knowledge of how people process information to plan and structure your message
  • Write reports and proposals that satisfy the needs of your client and achieve your communication objective
  • Make effective presentations with minimal anxiety and maximum energy and enthusiasm
  • Manage the content, structure and interaction of a meeting
  • Facilitate the exchange of information

Follow-On Courses


  • Self-study on the Consulting Skills Portal prior to attending class
  • Consulting Fundamentals (C010) or practical experience as a consultant and solid knowledge of the topics covered in that workshop, including the role of the consultant, key consulting processes, and the consulting life cycle

Who Needs To Attend

  • Anyone in an internal or external consulting role
  • Project managers
  • Business analysts
  • IT professionals
  • Engineers
  • Other technical professionals who would like to improve the outcomes of their consulting engagements

Course Outline

Download Course Outline