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The Cisco collaboration curriculum provides the knowledge required to design, configure and engineer collaboration solutions using the latest Cisco collaboration products and technologies. It is aligned closely with the specific tasks expected of today's in-demand collaboration professionals, and it prepares IT professionals for work in small and medium-sized businesses, as well as enterprise collaboration environments.

Job roles may include:

  • Voice engineer
  • Unified communications engineer
  • Collaboration engineer
  • Communications engineer
  • Systems engineer
  • Collaboration sales engineer
  • Network video engineer
  • Network video administrator
  • Network video operator

The curriculum emphasizes real-world skills through labs and course materials using the features and functionality of the latest Cisco collaboration products and technologies that include:

  • Cisco Unified Communications Manager
  • Cisco Unified Communications Manager Express
  • Cisco Unity Connection
  • Cisco Jabber
  • Cisco WebEx
  • WebEx Social
  • Cisco Contact Center Express

 

The courses listed below enable you to learn specific Cisco collaboration technologies or prepare you to earn your CCNA Collaboration, CCNP Collaboration and CCIE Collaboration certifications.

 

Build Skills on Cisco Collaboration Products

 

CCNA Collaboration: Establish Your Cisco Collaboration Foundation

 

CCNP Collaboration: Gain Advanced Cisco Collaboration Skills

 

Build Skills in the Cisco Contact Center

 

View the complete Cisco Collaboration curriculum.

Resources

Overview of the Cisco Collaboration Curriculum

This overview will cover the courses needed to prepare for the CCNA Collaboration and CCNP Collaboration certifications.