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CCNA Collaboration e-Camp

Prepare for the CCNA Collaboration exam.

GK# 3583

Course Overview

This course is a combination of CICD - Implementing Cisco Collaboration Devices and CIVND2 - Implementing Cisco Video Network Devices v1.0. It will help you prepare for the CCNA Collaboration exam.

In this course, you will be given an introduction to maintaining and operating a Cisco Unified Communications solution and its components, including:

  • Cisco Unified Communications Manager
  • Cisco Unified Communications Manager Express
  • Cisco Unity Connection
  • Cisco Unified Communications Manager IM and Presence Service

The software applications that are covered in this course include:

  • Cisco Unified Communications Manager
  • Cisco Unified Communications Manager IM and Presence
  • Cisco TelePresence Video Communication Server
  • Cisco TelePresence Multipoint Controller Unit
  • Cisco TMS Server

You will receive in your e-Camp:

12 months of access to the following self-paced courses: 

  • CICD Self-Paced e-Learning
  • CIVND2 Self-Paced e-Learning

12 months of access to the following resources:

  • Mentoring by Cisco experts via chat or email.
  • Task-based practice labs.
  • Printable, authorized Cisco study guides
  • Pre- and post-course assessments.
  • Certification exam practice tests.

Delivery Format Options

  • Self-Paced

    Self-Paced

    Recordings, hands-on labs and expert instructors empower you to train on your own schedule.

    From

    $2966 CAD

    1 session

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

  • Components of a Cisco Unified Communications solution and identify call signaling and media stream flows
  • Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service
  • Call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications
  • How to maintain a Cisco Unified Communications solution
  • Enable, configure, and manage the most common applications for users across Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified Communications Manager Instant Messenger and Presence
  • Cisco video and conferencing components and architectures
  • Implement and configure Cisco Collaboration endpoints
  • Implement and configure Cisco TelePresence endpoints
  • Implement multipoint conferencing on Cisco Collaboration endpoints
  • Implement Cisco DMP endpoints
  • Environment recommendations
  • Troubleshooting methodology and support

Follow-On Courses

Prerequisites

Note: This course assumes familiarity with the concepts included in the Interconnecting Cisco Networking Devices Part 1 (ICND1) and basics from the Interconnecting Cisco Networking Devices Part 2 (ICND2) training.

  • Foundational IP networking knowledge (such as a CCENT or CCNA certification) is recommended
  • Working knowledge of converged voice and data networks
  • Basic knowledge of Cisco IOS gateways
  • Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection

Who Needs To Attend

  • Network Video Engineers
  • Voice/UC/Collaboration/Communications Engineers
  • Collaboration Tools Engineer s
  • Collaboration Sales/Systems Engineers

Course Outline

Download Course Outline

Related Certifications

This course is part of the following programs or tracks: