Técnicas de Negociación
- Código del Curso GNS100E
- Duración 1 Día
Otros Métodos de Impartición
Salta a:
Método de Impartición
Este curso está disponible en los siguientes formatos:
-
Cerrado
Cerrado
-
Clase de calendario
Aprendizaje tradicional en el aula
-
Aprendizaje Virtual
Aprendizaje virtual
Solicitar este curso en un formato de entrega diferente.
Temario
Parte superiorWhether you are asking for resources, negotiating with a customer, or dealing with conflict, being a skilled negotiator makes you more effective. In this active, participatory course, you will practice the skills of negotiation and receive feedback to help you improve your performance.
You will learn about the types of negotiation and different styles that you can use during negotiations. You will learn to determine your individual negotiation style and how to adapt to situations for more successful negotiations. You’ll also gain an understanding of competitive and collaborative negotiation and learn how to recognize each.
Calendario
Parte superiorDirigido a
Parte superiorObjetivos del Curso
Parte superiorWhat You’ll Learn:
- The negotiation process
- How you react to conflict
- Characteristics of key negotiation styles
- How to successfully negotiate
Contenido
Parte superior1. Introduction to Negotiation
- What is negotiation?
- Negotiation factors
- BATNA
- The Negotiation Process
2. Natural Tendencies in Negotiation
- Competitive negotiations
- Natural tendencies
- Tactics used in negotiation
3. Competitive versus Collaborative Negotiation
- Two styles of negotiation
- Positions versus interests
- Power behaviours
- Finding common interests
- Strategies to develop trust
4. Preparing to Negotiate
- The Negotiation Planning Worksheet
- Situational analysis
- Developing your strategy
5. Conducting your Negotiation
- The importance of listening
- The art of dialogue
- Asking effective questions
6. Action Planning and Next Steps
- Your Negotiation Worksheet
- Personal Learning Plan
Pre-requisitos
Parte superiorSiguientes Cursos Recomendados
Parte superior- Communicating for Clarity
- Leading EDGE Selling
- Building Strategic Partnerships
