EXIN Service Integration and Management (SIAM™) Professional – Including Exam
- Código del Curso SIAMP
- Duración 3 días
- Versión 3
Otros Métodos de Impartición
Salta a:
Método de Impartición
Este curso está disponible en los siguientes formatos:
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Cerrado
Cerrado
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Clase de calendario
Aprendizaje tradicional en el aula
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Aprendizaje Virtual
Aprendizaje virtual
Solicitar este curso en un formato de entrega diferente.
Temario
Parte superiorThe EXIN SIAM™ Professional certification, based on the Scopism SIAM BoK version 3, gives you proven, job-ready SIAM expertise that organizations actively look for.
This certification validates that you can handle real-world complexity by integrating multiple service providers, navigating competing priorities, and maintaining control in fast-changing environments.
Be the professional decision-makers trust to successfully manage services, govern suppliers, and deliver measurable business outcomes.
Updated 7/6/2026
Calendario
Parte superior-
- Método de Impartición: Aprendizaje Virtual
- Fecha: 27-29 julio, 2026 | 10:00 AM to 6:00 PM
- Sede: Aula Virtual (W. Europe )
- Idioma: Inglés
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- Método de Impartición: Aprendizaje Virtual
- Fecha: 16-18 septiembre, 2026 | 9:00 AM to 4:30 PM
- Sede: Aula Virtual (W. Europe )
- Idioma: Inglés
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- Método de Impartición: Aprendizaje Virtual
- Fecha: 30 noviembre-02 diciembre, 2026 | 10:00 AM to 6:00 PM
- Sede: Aula Virtual (W. Europe )
- Idioma: Inglés
Dirigido a
Parte superiorThis certification is designed for professionals who work in or aspire to work in complex service ecosystems, including:
- Service Managers and Service Management Practitioners
- SIAM Consultants and Service Integrators
- Service and Enterprise Architects
- Supplier, Vendor, and Contract Managers
- Business Relationship Managers
- Project, Program, and Transformation Managers
- Professionals responsible for retained capabilities or intelligent client functions
Objetivos del Curso
Parte superior- Design a SIAM strategy aligned with business goals, sourcing models, and organizational constraints.
- Integrate multiple internal and external service providers into one coherent, business-facing ecosystem.
- Define and operate governance frameworks that drive accountability, transparency, and performance.
- Plan and execute SIAM implementations, including onboarding and offboarding providers with minimal disruption.
- Run, measure, and continuously improve a SIAM ecosystem using meaningful performance insights.
- Manage organizational change across people, processes, and suppliers — not just technology.
Contenido
Parte superior1. Discovery & Strategy
1.1 Key elements of a SIAM strategy
1.2 Analysis of the current situation
1.3 Elements of a SIAM governance framework
2. Plan & Build
2.1 Design a detailed SIAM model
2.2 Plan a SIAM implementation
3. Implement
3.1 Different scenarios supporting a SIAM implementation
3.2 Ongoing organizational change management (OCM)
4. Run & Improve
4.1 Operate, assure and improve a SIAM ecosystem
Pre-requisitos
Parte superiorRequirements for certification
- Successful completion of the EXIN SIAM™ Professional based on the Scopism SIAM BoK V3 exam.
- Accredited EXIN SIAM™ Professional based on the Scopism SIAM BoK V3 training, including completion of the Practical Assignments.
Certificación de Prueba
Parte superiorExamination details
- Examination type: Multiple-choice questions
- Number of questions: 40
- Pass mark: 65% (26/40 questions)
- Open book: No. The exam is based on a case study. This case study is provided as an appendix to the exam.
- Notes: No
- Electronic equipment/aides permitted: No
- Exam duration: 90 minutes
The Rules and Regulations for EXIN’s examinations apply to this exam.