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ITIL Fundamentos

Certificación ITIL Foundation

The Foundation Level focuses on the Service Lifecycle phases and where the processes and functions fit within these. The Foundation certificate is a pre-requisite to the next level of courses. Also, the Foundation certificate is worth 2 credits towards achieving the ITIL® Expert.

Target Audience This course is for IT Managers and Practitioners involved in the delivery and support of business-focused IT services and who require a detailed insight into Service Management best practice processes and procedures.

Prerequisites: none


Required Exams Recommended Training Course
Foundation Certificate in IT Service Management Curso ITIL® Fundamentos (ILFN)

This course provides IT Managers and Practitioners with a practical understanding of IT Service Management, the underpinning core ITIL Service Delivery and Service Support Processes and implementation guidance. It also prepares delegates for the ISEB/EXIN Foundation Certificate Examination.

Next Steps:

The “ITIL4 Foundation Certificate in IT Service Management” is a pre-requisite for other ITIL4 qualifications.  The examination is a 1 hour, closed book, multiple choice paper of 40 questions taken on completion of the course or shortly afterwards.  The pass mark is 65% (26 out of 40) 


Required Exams Recommended Training Courses
ITIL4 Foundation Certificate in IT Service Management ITIL4 Foundation (ILFN4)

ITIL 4 Foundation Bridge
This course provides those IT leaders, practitioners and support staff who already hold the ITIL v3 foundation certificate with a quick and easy way to upgrade to the ITIL4 foundation.

ITIL4 Frequently Asked Questions (FAQs)

More Information

Please contact us for more details about this or any of the ITIL certifications and training courses.

Aviso importante:

A partir del 1 de noviembre de 2019, todas las formaciones relacionadas con AXELOS se impartirán y venderán en combinación con el examen oficial. Contacta con nosotros para conocer las opciones de examen disponibles.

As of 1 November 2019, all training associated with an AXELOS product will be sold in combination with the corresponding official assessment. Please check with us the available delivery methods.

Este cambio se aplica a todos los formatos de entrega, incluyendo presencial y online de los productos de AXELOS. A partir del 1 de noviembre de 2019.

This change will apply to both classroom-based and online training courses for all AXELOS products and will officially come into effect on 1 November 2019.

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