ServiceNow Scripting in ServiceNow Fundamentals
- Course Code SNSSF
- Duration 3 days
Course Delivery
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Course Delivery
This course is available in the following formats:
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Company Event
Event at company
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Elearning (Self-paced)
Self paced electronic learning
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Public Classroom
Traditional Classroom Learning
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Virtual Learning
Learning that is virtual
Request this course in a different delivery format.
Course Overview
TopAttend Scripting in ServiceNow Fundamentals to learn how to use the ServiceNow JavaScript API. Take advantage of the extensibility of ServiceNow by adding new functionality or modifying the baseline behavior of an instance. This class begins with client-side scripting and transitions to server-side scripting. Attendees write, test and debug scripts using real-world, relevant lab exercises. The class features lecture and discussion as well as extensive hands-on practice and reinforcement of the lectures, delivered in a wide variety of lab activities.
During this interactive training course, attendees perform scripting functions in their own class instance. This provides an opportunity to practice and become comfortable with both client-side and server-side scripting.
Course Schedule
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- Delivery Format: Virtual Learning
- Date: 15-17 May, 2024
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date: 03-05 June, 2024
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date: 26-28 June, 2024
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date: 17-19 July, 2024
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date: 05-07 August, 2024
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date: 28-30 August, 2024
- Location: Virtual
Target Audience
TopServiceNow System Administrators, with a minimum of three to six months experience configuring and developing the platform, who wish to extend the functionality of their instance.
Course Objectives
TopAfter you complete this course you will be able to:
- Determine when and where it is appropriate to script
- Use ServiceNow’s built-in text editor
- Script client-side with o Client Scripts
- UI Policies
- Catalog Client Scripts & Catalog UI Policies
- Script server-side with o Business Rules
- GlideSystem
- GlideRecord
- Script Includes
- UI Actions
- Flow Designer
- Use ServiceNow’s scripting best practices
Course Content
TopScripting Overview
- Lab 1.1: Using the Syntax Editor
- Lab 1.2: Syntax Checking
- Lab 1.3: Explore Scripting Resources
Client Scripts
- Lab 2.1: Two Simple Client Scripts
- Lab 2.2: g_form and g_user
- Lab 2.3: Debugging Client Scripts
UI Policies
- Lab 3.1: Incident State Resolve/Closed
Catalog Client Scripts & Catalog UI Policies
- Lab 4.1: Control Variable Choices Catalog Client Script
- Lab 4.2: Control Out of State Shipping Catalog UI Policy
Business Rules
- Lab 5.1: Debugging Business Rules
- Lab 5.2: Current and Previous
- Lab 5.3: Display Business Rules and Dot-walking
GlideSystem
- Lab 6.1: Setting the CAB Date
- Lab 6.2: Re-open Problem Date Validation
GlideRecord
- Lab 7.1: Two GlideRecord Queries
- Lab 7.2: RCA Attached: Problem and Child Incidents
- Lab 7.3: addEncodedQuery()
- Lab 7.4 Explore GlideQuery
Script Includes
- Lab 8.1: Classless Script Include (logPropertyValues)
- Lab 8.1A: Classless Script Include (hasRoleExactly)
Script Includes (continued)
- Lab 8.2: Create a New Class
- Lab 8.3: HelloWorld GlideAjax
- Lab 8.4: Number of Group Members
- Lab 8.5: JSON Object
UI Actions
- Lab 9.1: Client-Side UI Actions
- Lab 9.2: Server-Side UI Actions
- Lab 9.3: Client and Server-Side UI Actions
Scripting with Flow Designer
- Lab 10.1: Build a Flow
- Lab 10.2: Trigger a Subflow
- Lab 10.2: Add a Script to a Flow
Course Prerequisites
Top
Attendees should meet the following prerequisites:
- Intermediate-level ability to write, test and debug JavaScript
- Familiarity with database tables and columns
- SNSSF
- ServiceNow Scripting in ServiceNow Fundamentals
- Service Management
- SNSSF | ServiceNow Scripting in ServiceNow Fundamentals | Training Course | ServiceNow.
- ServiceNow
