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Red Hat Enterprise Linux Diagnostics and Troubleshooting

  • Course Code RH342
  • Duration 4 days

Additional Payment Options

  • GTC 37 inc. VAT

    GTC, Global Knowledge Training Credit, please contact Global Knowledge for more details

Public Classroom Price

£2,880.00

excl. VAT

Request Group Training Add to Cart

Course Delivery

This course is available in the following formats:

  • Elearning (Self-paced)

    Self paced electronic learning

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

Request this course in a different delivery format.

Course Overview

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Diagnose problems, gather information, and fix common issues with Red Hat Enterprise Linux

The Red Hat Enterprise Linux Diagnostics and Troubleshooting course (RH342) provides system administrators with the tools and techniques they need to successfully diagnose, and fix, a variety of potential issues. Students will work through hands-on problems in various subsystems to diagnose and fix common issues.

Students will learn how to apply the scientific method to a structured form of troubleshooting. This approach is then used troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course students can complete various comprehensive review labs to test their skills.

Course Schedule

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    • Delivery Format: Virtual Learning
    • Date: 26-30 October, 2020

      Guaranteed  To Run

    • Location: Virtual

    £2,880.00

    • Delivery Format: Virtual Learning
    • Date: 01-04 February, 2021
    • Location: Virtual

    £2,880.00

    • Delivery Format: Virtual Learning
    • Date: 10-13 May, 2021
    • Location: Virtual

    £2,880.00

Target Audience

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The Red Hat Enterprise Linux Diagnostics and Troubleshooting course is aimed at senior system administrators who wish to learn more about troubleshooting.

Course Objectives

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This course is intended to develop the skills needed to prevent costly downtime due to system failure and quickly recover failed systems using analysis, diagnosis, and troubleshooting.

Red Hat has created this course in a way intended to benefit our customers, but each company and infrastructure is unique, and actual results or benefits may vary.

As a result of attending this course, students should be able to leverage the software development life-cycle process to plan, create, test, and provision host systems within an organization.

Students should be able to demonstrate the following skills:

  • Installation of Red Hat Satellite 6
  • Software life-cycle management of software used to provision and maintain configured hosts within a controlled production environment

Following completion of this course you will have the knowledge and experience to:

  • Use the scientific method to approach troubleshooting
  • Troubleshoot boot issues
  • Troubleshoot security issues
  • Troubleshoot storage issues
  • Troubleshoot network issues

Course Content

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Introduction to troubleshooting

Describe a generalized strategy for troubleshooting.

Take proactive steps to prevent small issues

Prevent small issues from becoming large problems by employing proactive system administration techniques.

Troubleshoot boot issues

Identify and resolve issues that can affect a system's ability to boot.

Identify hardware issues

Identify hardware problems that can affect a system’s ability to operate.

Troubleshoot storage issues

Identify and fix issues related to storage.

Troubleshoot RPM issues

Identify and fix problems in, and using, the package management subsystem.

Troubleshoot network issues

Identify and resolve network connectivity issues.

Troubleshoot application issues

Debug application issues.

Deal with security issues

Identify and fix issues related to security subsystems.

Troubleshoot kernel issues

Identify kernel issues and assist Red Hat Support in resolving kernel issues.

Red Hat Enterprise Linux Diagnostics and Troubleshooting comprehensive review

Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.

Note: Course outline is subject to change with technology advances and as the nature of the underlying job evolves. For questions or confirmation on a specific objective or topic, please contact us.

Course Prerequisites

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Red Hat recommends these prerequisites:

  • Have earned a Red Hat Certified System Administrator (RHCSA) or have similar experience
  • It is recommend that students have earned a Red Hat Certified Engineer (RHCE) or have similar experience

Test Certification

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This course helps prepare you for the Red Hat Certificate of Expertise in Red Hat Enterprise Linux Diagnostics and Troubleshooting exam (EX342).   Alternatively you can attend the RH343 Course that also includes the exam.

Test your ability to analyze Red Hat Enterprise Linux systems for common issues that may cause degradation or loss of performance and either correct the issues or gather forensic information that can be passed along to a third party.

Follow on Courses

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Further Information

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Red Hat Learning Subscriptions:

The Red Hat Learning Subscription is an exclusive program that provides users with 12-months access to all Red Hat Online Learning and video classroom courses. All subscribers will receive unlimited access to online learning content, up to 400 hours of hands-on lab time and more than 300 recorded instructor videos.

There are two versions available: Basic and Standard. These are also available in an Enterprise variant for large companies. The Standard is the most extensive subscription and offers access to Red Hat exams as an extra.

For more information please see LS120 and LS220 below

 https://www.globalknowledge.com/en-GB/Products/Red_Hat/LS120

https://www.globalknowledge.com/en-GB/Courses/Red_Hat/Operating_Systems/LS220

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