Empower your workforce with Copilot for Microsoft 365 Use Cases (MS-4004)
- Course Code M-MS4004
- Duration 1 day
Course Delivery
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Course Delivery
This course is available in the following formats:
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Company Event
Event at company
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Public Classroom
Traditional Classroom Learning
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Virtual Learning
Learning that is virtual
Request this course in a different delivery format.
Course Overview
TopEmpower your workforce with Microsoft 365 Copilot Use Cases, students perform a series of hands-on exercises involving ten Use Cases - Executives, Sales, Marketing, Finance, IT, HR, Operations, Communications, Customer Service, and Legal.
These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case. To complete the Use Case exercises in this course, each student must have access to a Microsoft 365 subscription (BYOS) in which they're licensed to use Microsoft 365 Copilot. Each student must also have a Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the Use Case exercises.
This course has been created by Microsoft as a "Bring Your Own Environment" course, allowing individuals to use their personal devices and settings. If a student wants to complete the hands-on activities, the individual must bring their own CoPilot environment. Otherwise, demonstrations and lectures will be conducted by the instructor.
Course Schedule
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- Delivery Format: Virtual Learning
- Date: 14 April, 2026 | 8:00 AM to 4:00 PM
- Location: Virtual (GMT Standa)
- Language: English
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- Delivery Format: Virtual Learning
- Date: 27 May, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (GMT Standa)
- Language: English
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- Delivery Format: Virtual Learning
- Date: 01 September, 2026 | 8:00 AM to 4:00 PM
- Location: Virtual (GMT Standa)
- Language: English
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- Delivery Format: Virtual Learning
- Date: 23 September, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (GMT Standa)
- Language: English
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- Delivery Format: Virtual Learning
- Date: 01 December, 2026 | 8:00 AM to 4:00 PM
- Location: Virtual (GMT Standa)
- Language: English
Target Audience
TopEmpower your workforce with Microsoft 365 Copilot Use Cases is targeted towards business users who want to enhance their Microsoft 365 Copilot skills to solve business-related use case scenarios.
Course Objectives
TopStudents will learn to:
- Empower your workforce with Microsoft 365 Copilot Use Cases
Course Content
TopModule 1: Empower your workforce with Microsoft 365 Copilot Use Cases
- Empower your workforce with Microsoft 365 Copilot: Executives Use Case
- Empower your workforce with Microsoft 365 Copilot: Sales use case
- Empower your workforce with Microsoft 365 Copilot: IT Use Case
- Empower your workforce with Microsoft 365 Copilot: Marketing Use Case
- Empower your workforce with Microsoft 365 Copilot: Finance Use Case
- Empower your workforce with Microsoft 365 Copilot: HR Use Case
- Empower your workforce with Microsoft 365 Copilot: Operations use case
- Empower your workforce with Microsoft 365 Copilot: Communications Use Case
- Empower your workforce with Microsoft 365 Copilot: Customer Service Use Case
- Empower your workforce with Microsoft 365 Copilot: Legal Use Case
Course Prerequisites
Top**IMPORTANT:**Before attending this course, you should be familiar with how Microsoft 365 Copilot works across M365 applications, including Copilot Chat and Copilot Agents.