A4Q Business Service Architecture Course with Online Exam
- Course Code BBSA
- Duration 3 days
Course Delivery
Course Delivery
This course is available in the following formats:
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Public Classroom
Traditional Classroom Learning
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Virtual Learning
Learning that is virtual
Request this course in a different delivery format.
Course Overview
TopExplore the service ecosystem and grow your understanding of the key elements of a service architecture with our Business Service Architecture course.
Course Schedule
TopTarget Audience
Top
The Business Service Architecture course is for anyone interested in service architecture, in particular: Business Service Designers (including Business Designers and Service Designers) Business Analysts, Business Architects, Solution Architects, Business Engineers, User Researchers, Product Managers.
Course Objectives
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This course explores the service ecosystem, looking at service architecture in the context of enterprise, business and solution architecture. Topics covered include value stream modelling and analysis; capability requirements and modelling; the T shape professional concept; service agility and double loop learning.
Course Content
TopDuring this course, you will cover:
- Service Architecture in the context of Enterprise, Business and Solution Architecture
- The relevance of architectural principles
- The elements and artefacts of a Service Architecture
- Key service actors/stakeholders within the service ecosystem, and their concerns
- Value stream modelling and analysis
- Capabilities, capability requirements and capability modelling
- How capabilities are leveraged to offer services
- Capability and value stream integration
- The T-shape professional concept
- Service information concepts
- Service economics
- Service measures and controls
- Service agility and double loop learning