Master the usage of the ServiceNow Customer Service Management (CSM) application. CSM training is designed for Administrators responsible for managing the Customer Service Management application. You’ll learn and explore the Customer Service Management application, related applications in the ServiceNow platform, use cases and architecture through a combination of lecture, group discussions and hands-on labs.
Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.
Receive face-to-face instruction at one of our training center locations.
Train at your own pace with 24/7 access to courses that help you acquire must-have technology skills.