ITIL Strategist: Direct, Plan and Improve
Upon completion of ITIL Foundation and the three Specialist and one Strategist modules, you will be certified as an ITIL Managing Professional (MP).
Part 1: The in-class assessment
During class, students form small teams, complete a series of four activities, and deliver presentations (three of the activities are 60 minutes in length, and one is 90 minutes) based on a case study; and the content delivered in class. Your instructor grades the presentations and will look for things like completeness of the team’s response, quality of the content presented, etc. Students have the opportunity to earn up to 40 points across the four activities and need 30 points (or 75%) to pass the assessment section of the class. Students have to pass the in-class practical assignments to be able to sit for the exam.
Part 2: The multiple-choice exam
The DITS exam includes 30 multiple-choice questions, and students are given 60 minutes to complete the exam. To pass, you need to get 21 out of 30 questions (or 70%) correct. If you pass both parts – the in-class practical assignments and the exam – you will earn the “ITIL 4 Leader: Digital and IT Strategy” designation. If you already hold the “ITIL 4: Direct, Plan, and Improve” certification, you will then earn a second designation, that of “ITIL 4 Strategic Leader.”
After earning your ITIL Strategic Leader certificate, you can advance your ITSM career via the ITIL 4 Managing Professional certifications.
The ITIL4 Managing Professional (ITIL MP) modules are:
- ITIL 4 Strategist: Direct, Plan and Improve
- ITIL Specialist: Create, Deliver, and Support
- ITIL Specialist: Drive Stakeholder Value
- ITIL Specialist: High Velocity IT
*already taken in the Strategic Leader track.