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ACSS Avaya Aura® Communication Manager and CM Messaging - Embedded Certification

The Avaya Certified Support Specialist (ACSS) Avaya Aura Communication Manager and CM Messaging - Embedded credential certifies that you have the advanced level of technical proficiency necessary to support Avaya Aura Communication Manager and CM Messaging - Embedded products, including installation, configuration, administration, maintenance, and troubleshooting.

 

Prerequisites

Prerequisites: ACIS Avaya Aura Communication Manager and CM Messaging - Embedded (R6.x) certification (ACIS Exam 6002)

Qualified candidates typically have at least four years of experience in the relevant technologies and up to two years of experience supporting Avaya Aura Communication Manager and CM Messaging - Embedded products.

The successful candidate can: 

  • Demonstrate knowledge of the product architecture, components, features, and functions 
  • Install the product hardware and software
  • Test, validate, and troubleshoot the implementation
  • Configure the product for hand-off to Day 2 administration
  • Administer, maintain, and troubleshoot intermediate to advanced configurations
  • Interpret and resolve customer technical issues related to the product and components

Required Exams

3100: Avaya Aura Communication Manager Administration Exam

or

3101: Avaya Aura Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Exam

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