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The Implementing Cisco Collaboration Conferencing (CLCNF) course focuses on Cisco® on-premises conferencing architecture and solutions.

Last blog we looked at how we can use Trunk groups to ease the configuration of dial-peers and digit manipulation using analog FXO ports for an E911 solution. Now let’s take a look on how it can be used for T-1 CAS configurations and ISDN channel selection. The firs...

Meet Global Knowledge course director and lab topology architect Joey DeWiele, a specialist in Unified Communications. Joey will walk you through the benefits of our exclusive Cisco UC lab architecture - a more scalable and stable approach to the all-important labs featured in unified communications courses. Our labs feature upgraded hardware and software including Custom Lenovo T61 PCs, 7965 IP Phones, 3560 Switches and Call Manager 7. With our flexible UC architecture, students are able to view and experience the full lab architecture regardless of which Cisco UC course they are taking or the skill set they are seeking. The lab architecture features a realistic network with redundant environments that are made rich with multiple machines, pre-deployed tools with shortcuts, online documentation that is particular to individual pods, and multiple OS support for all virtual machines (Windows, Linux, VMware).

Get an overview of Cisco Collaboration Systems Release (CSR) 10.6 with a focus on Cisco Unified Communications Manager (CUCM) supported features.

Find definitions of terms commonly used in the networking industry. Uncover knowledge areas in which you excel and where you want to expand.

The Order Management Fundamentals course introduces Order Management (OM) terminology and configuration activities associated with both service provider and enterprise customer setup. You will also learn about product catalog management, order capture, order priority...